Need support?

Our Customer Care team is here to support you.

For technical service, application support, Product Information Technology support, training, or general Customer Care enquiries, please contact your local Sysmex representative or local Sysmex office.

We will work with you to understand your needs and provide the right support.

Our aim is to make support clear, practical, and easy for customers to follow.

Whether you need support for an instrument issue, user training, workflow guidance, system connectivity, data transmission, or general customer care assistance, our team will help to coordinate the right support.

If the matter requires different expertise, we will work together across Technical Support, Application Specialists, Product Information Technology Specialists, local teams, and regional support where needed.

We listen. We understand. We support. We follow through. We are in this together.